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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patsy Smith

September 27, 2024

5  out of  5
rating by Patsy Smith
"Sean and team always go the extra mile to explain and get it right."
We responded:
"Thank you for your kind words Patsy. We will be here for you if you need us."
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anony mous

August 27, 2024

5  out of  5
rating by anony mous
"As someone who has worked in customer service myself for years I can confidently say that Ashley Norris at the Oscoda office is amazing at her job. We in this field would call it service with a smile and she went above that, the communication with a client is critical while being the face of the company and she defiantly hit the nail on the head with how she handles business. Do the community a massive favor and don't underestimate or loose workers like her, she's a prime example of what makes customers comfortable in returning and or even recommending the business/location to others."
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Cliff Kendricks

August 26, 2024

5  out of  5
rating by Cliff Kendricks
"Thank you so much Ashley you helped me out a lot I really appreciate it ❤️"
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Scott Rudolph

August 9, 2024

5  out of  5
rating by Scott Rudolph
"Bell was super helpful and knowledgeable. She was able to answer all of our questions and make changes as we requested with one phone call!"
We responded:
"Thank you, Scott! Belle is defiantly a valuable member of our team, and we appreciate your kind words."
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Colleen Jaramillo

May 3, 2024

1  out of  5
rating by Colleen Jaramillo
"BEWARE! Fraudulent activity at this office. They gave us all kinds of excuses as to why they cannot refund us after overcharging us. They listed our 17 year old on our most expensive vehicles even though when asked we told them no we didn’t want her on them. They were charging us just shy of $500 per month on a 2020 Buick Enclave with the primary driver being 53 years old. This was without PIP coverage too."
We responded:
"I’m sorry to hear about your experience, Colleen. Please give the office a call so we can better address your concerns. -Sean Clarke"
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Penrod Auto Repair

April 28, 2024

1  out of  5
rating by Penrod Auto Repair
"Price gouging I’m filing a formal complaint with the state for price gouging. When your employee told me it was the highest quotes she’s ever done an I’ve never had a claim. It’s time to file a criminal complaint. Mark my words I’m going criminal an civil. Don’t even dare to respond. Y’all earned everything you have coming your way. I hope this review costs y’all tons of business. Shysters is what comes to mind. How many ocean front property’s do you clowns have to own!"
We responded:
"William Eckel, Yes, I thought everyone should know your name instead of hiding behind the name of a business. I appreciate that you got a quote to insure your home from my office. Unfortunately, your quote was not competitive, and I am sorry. My office has zero ability to set rates. Your risk profile and how questions are answered on the application determines your rate. Offering you a high rate is neither civil nor criminal offence. We are lucky to live in a free country and this allows you the simple ability to move on to a different insurer that may offer you a better rate. Most civil people do not go online and try and ruin a small local business's ratings because their quote was high. On top of this you did not even have the character to use your name or have a conversation with me. Sean Clarke "
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Leah Willingham

November 16, 2023

5  out of  5
rating by Leah Willingham
"I’ve had nothing but great experiences with this State Farm. They are so reasonable! I’ve had many conversations with Sean, Nick and Ashley and they are all kind. Ashley has been such an amazing person to work with and so helpful. She’s quick and motivated to make sure that my needs are being met. She follows up and makes sure everything is good with me. I really appreciate her and this whole office making my insurance smooth and reassuring me that I’m in good hands!"
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Herbert. A. LeGrow

November 8, 2023

5  out of  5
rating by Herbert. A. LeGrow
"Went in with a Problem , wanted to talk to a Agent to about how munch my Insurance went up with no Accidents or Tickets an said the increase we got on S.S. that hasn't made it in our Acct. As of yet, an would have took Hafe of the increase anyway , I told them what was the deal an we would have to figure out some way to save me on the cost or I had to look some where else , so She Did an I even ask about Pet Insurance too . They made me Feel Welcome there as well as Great Service too."
We responded:
"Thank you for your kind words and your business Herbert."
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Nicole Parsons

October 19, 2023

1  out of  5
rating by Nicole Parsons
"Everyone that works there is super friendly but, they keep charging me more than what my insurance is supposed to be. Every month they say next month it will be this price and next month it's over $100 more than what they said it was going to be. Lies lies and more lies. My advise is go through someone else. I will be shopping around and leaving this horrible lying company This simple fact is we keep getting told our insurance will be the right amount the next month. And it NEVER is. I have never heard of anyone that their insurance bill changes every single month. I have not had 2 bills the same since being with your company"
We responded:
"Nicole I am sorry that you have not had a great experience with my office. Our state requires certification for options that you chose. When they are not received in time they force the insurer to change the coverage. I did everything in my power to help your situation and I am sorry."
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Karle Johnson

October 14, 2023

5  out of  5
rating by Karle Johnson
"You won’t find an office with better customer service! I would highly recommend to all friends and family!(:"
We responded:
"Thank you for the kind words, Karle. If you need us, we will be here for you."
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Paul Beam

October 13, 2023

5  out of  5
rating by Paul Beam
"Great customer services a young lady named Ashley helped set up a appointment to review my policy for a cheaper rate"
We responded:
"Thank you for your comment, Paul. If you need us, we will be here for you."
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Nolan O'Hare

October 13, 2023

5  out of  5
rating by Nolan O'Hare
"Great customer service, highly recommended."
We responded:
"Thank you for the kind words and we appreciate your business Nolan."
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Ashley Norris

October 13, 2023

5  out of  5
rating by Ashley Norris
"Switched from Auto Owners and saved about $700 a year. I’ve never been happier with an insurance company before. State Farm all the way!"
We responded:
"We appreciate your business Ashley and are happy that you are here. "
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Doug L

October 11, 2023

5  out of  5
rating by Doug L
"Sean and EVERYONE on his team have always been there for me and treated me with respect and kindness. I shopped around and I get the best rates and their service is top notch . I think they are going to be my insurance company for years to come. I have two autos and my home and my RV is insured with Sean's agency."
We responded:
"Thank you for taking the time to share your positive experience with our agency, and we hope that you will continue to be our customer for many years to come."
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Kirk Olson

October 10, 2023

5  out of  5
rating by Kirk Olson
"I have always received speedy responses and professional service from the State Farm team on our auto and home insurance needs. I've called out of the blue with urgent on the spot need to insure a vehicle I just purchased and need to drive away with, to add drivers at the last minute before a long trip, and to find out how I can save on my costs. They have had the answers and ready to provide the solution as well. Thanks."
We responded:
"Thank you for your business and comments Kirk. We are here if you need us."
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Andrew Beardsley

October 10, 2023

5  out of  5
rating by Andrew Beardsley
"Great service."
We responded:
"Thank you for the kind words. We will be here for you if you need us."
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Craig Hall

October 2, 2023

1  out of  5
rating by Craig Hall
"Wasted my time. Took weeks to return a call. Owner is rude and ineffective. Look elsewhere you deserve to be taken care of by your insurance company."
We responded:
"Craig I am sorry that you have had a bad experience with my agency. We try to help our customers any way that we can. Unfortunately, as we discussed, our underwriting guidelines prohibit us from insuring vacant homes."
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Chris Duvernois

July 27, 2022

1  out of  5
rating by Chris Duvernois
"If I could give negative stars I would at the moment. Calling has not resolved so maybe this will. We purchased insurance signed up with Renee. First policy was on a chevy Trax we thought we were buying wife decided on the lot equinox was better fit. Great news they assured us they canceled the Trax policy and got us a new one on the equinox but we would have to pay again yo start the new policy and they would refund us. Now no refund ever applied oh and canceled insurance no due to non payment because we thought the credits were applied so we were always a month behind that no one ever informed us of so now they say we might get it fixed today even having emails saying credits were applied."
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Tonya Roznowski

May 6, 2022

5  out of  5
rating by Tonya Roznowski
"It's a very pleasant experience dealing with these lovely ppl! :)"
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Kelly Cutright

May 3, 2022

5  out of  5
rating by Kelly Cutright
"The lady was wonderful and helpful"
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Keri Agtergael

December 31, 2021

5  out of  5
rating by Keri Agtergael
"He's a very good agent knows his stuff!"
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Nancy DeShano

August 7, 2021

5  out of  5
rating by Nancy DeShano
"Love going to State Farm. Always time to explain your policy and answer your question's."
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Rosemary Mcmahon

June 28, 2021

5  out of  5
rating by Rosemary Mcmahon
"Very helpful"
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Kelly Hunt

May 12, 2021

5  out of  5
rating by Kelly Hunt
"Best car insurance I found out of my area!"
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Diane Kennedy

December 6, 2020

1  out of  5
rating by Diane Kennedy
"Not real impressed they told me they could insure my home then all of a sudden after I cancelled mine they tell me they cant"